For Immediate Release – October 27, 2017
Strasburg, VA and Geneva, NY (October 27, 2017) –Geneva Hotels LLC has acquired the beautiful Ramada Plaza Geneva Lakefront Resort on Seneca Lake. With thanks to Chris Iverson, the original developer, the new owner looks forward to building on the stellar reputation enjoyed by Chris and his team at this hotel over the last 20 years.
Geneva Hotels LLC acquired the hotel on October 20, 2017, and quickly engaged Guests, Inc., a well-known and successful hotel management company, to manage the hotel.
“Geneva Hotels LLC has a long-standing reputation of success,” says Kevin T. Carter, President and Director of Operations for Guests, Inc. “Our organizations believe strongly in supporting our people and investing in the communities where our hotels reside. We are delighted to be a part of the Geneva community and the next chapter in the life of this very special hotel property.”
The hotel located in upstate New York, combines the beauty of the Finger Lakes Region with exceptional service and value.
The award-winning Ramada Plaza is located on the shores of Seneca Lake and provides guests with stunning views, six stories of beautifully appointed guest rooms and Jacuzzi suites, and 4,000 sq. ft. of versatile event space. The property is home to The Pier House, one of the most popular lakefront restaurants in Geneva, featuring year-round live entertainment and an extensive local wine list.
“Guests, Inc. was founded on the phrase “We Love Guests” and hosting happy guests in our hotels remains our passion,” adds Keith Stephens, Chairman of the Board of Guests, Inc. “For 30 years, we have cultivated a philosophy for providing genuine hospitality. This devotion to superior and responsive service increases bottom line profitability for our owners, expands investment into the properties, enhances quality and creates happy guests.”
“We are delighted to partner with Geneva Hotels LLC, a company that shares our commitment to developing exceptional leaders and guest experiences,” says Kevin T. Carter. With its rolling hills, sparkling fresh water lakes and year-round wineries, Geneva is a beautiful and vibrant destination. “We look forward to being part of the Finger Lakes experience and the Geneva community with this very special hotel property.”
Geneva Hotels LLC is an affiliate of KPG Hotels based out of New Jersey. It is led by Raj Parikh and Mike Khatiwala who combined have over 45 years of experience, owned and/or operated over 50 hotels and currently have a portfolio of over 30 hotels across the East Coast of the United States.
GUESTS, INC. manages 21 hotels in Virginia, North Carolina, Pennsylvania, West Virginia, and New York.
Guests, Inc., based in Strasburg, Virginia enjoyed a strong year in 2014 in both growth and franchise recognition. The hospitality company was honored in conjunction with individual hotel ownership partners for renovations for both IHG and La Quinta brands.
The Holiday Inn Express-Southpoint located in Fredericksburg, VA received the IHG® (Inter/continental Hotels Group) 2014 Renovation Award for its successful completion of major modernization and renovation programs. The hotel was recognized during the IHG Americas Investors & Leadership Conference in Las Vegas, Nevada. The Holiday Inn Express Fredericksburg-Southpoint was one of 56 hotels to receive this award from an IHG portfolio of more than 4,700 hotels.
The La Quinta Inn & Suites Lynchburg at Liberty University, in Lynchburg, VA, was the recipient of the La Quinta Inn & Suites 2014 Award for Best Renovation. This award recognizes the hotel that has undergone the most compelling and complete renovation while also incorporating the best in creativity and comfort. Qualification for the award requires that renovations must include the entire hotel from the exterior to all common areas and guestrooms.
Hotel acquisitions in 2014 included a management contract for the full service Holiday Inn Richmond, VA at I-64 West End and the purchase of three Hampton Inn’s in West Virginia bringing our West Virginia presence to four hotels. Additional opportunities in 2014 included several consultation projects for other hospitality companies.
“As a significant part of our overall property performance analysis,” says Keith Stephens, CEO and owner of Guests, Inc. and managing partner for several of the owned properties, “we are continually analyzing the best franchise options and renovation upgrades for the optimal success for our hotels in the markets in which they compete.”
With growth continuing in 2015, the beautiful historic Mimslyn Inn, located in Luray, VA, and a managed property in the Guests, Inc. portfolio has recently acquired four cottages located adjacent to the Inn in order to provide Shenandoah Valley visitors with the option of lodging in the fully restored 1930’s inn or enjoying the intimate and private cottage experience.
Stephens is a graduate of the Virginia Tech Hospitality program in Blacksburg, VA, and an owner/operator for close to thirty years. The Guests, Inc. portfolio currently includes 16 hotels in the five state region of Virginia, West Virginia, North Carolina, Pennsylvania and Maryland. The management company provides hands on management of both select service and full service lodging properties. Management company focuses include cost controls, a comprehensive marketing program for each property, quality guest services, reputation and social media management, accounting services, training and development and corporate level support and oversight of maintenance and capital improvements.